How do I delete my account?
- What is important to know before deleting your account?
- How do I delete my account on the website?
- How do I delete my account using the app?
THE TOPICS COVERED IN THE ARTICLE:
What is important to know before deleting your account?
We appreciate each and every one of our users and we always try to solve their questions, understand the situation and help them. Therefore, if you face any difficulties, you can first contact us to resolve the issue. This can be done via the feedback form, by sending an email to support@megabonus.com or by choosing another convenient method.
If your question doesn’t require resolving and decision to delete the account is final, remember the following important things:
- All the cash back you saved disappear when you delete the account.
- Your account will be irrevocably deleted in 30 days from filling in the applications. You can restore your account until this term ends.
How do I delete my account on the website?
1. Go to "Settings". You can find it on your own by clicking on the ⚙️ icon in two ways:
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In the cash back service. Click on the three horizontal lines icon in the upper left corner. In the list that appears, select the required option "⚙️ Settings".
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In any section. Click on the avatar icon in the top right corner and then on ⚙️ in the window that appears.
2. On the page that opens, find the "Profile Settings" block, located in the right-hand column.
3. Then click on "Delete profile".
4. Once clicked, a confirmation window will appear. Read the offered information and if you agree, select "Yes, delete".
5. If the reasons for deletion are service related, please tell us about them. It only takes a few minutes, but time will be well spent. This kind of information will help us to develop and get better.
How do I delete my account using the app?
1. Click on the account icon in the bottom right corner.
2. Next, you need to go to "Settings".
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In the cash back app, select it from the menu that appears.
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In other apps, press the ⚙️ button in the top right corner.
3. The very last item on the list is "Delete your account". Confirm your choice in the next window with "Yes, delete".
4. If the reasons for deletion are service related, please tell us about them. It only takes a few minutes, but time will be well spent. This kind of information will help us to develop and get better.