Where I can find my payout requests?
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Payouts can have these statuses:
Paid – a payout is sent successfully to a correspondent payment system. It can’t be cancelled at this point.
Pending – a payout is being checked on our side and awaits for sending to a payment system.
Declined - a payout was unsuccessful, so the funds were returned to user’s Megabonus account.
Where can I find all of my payout requests?
You can use the direct link or follow the instructions:
1. Find the icon in the top left corner of the website:
2. Click it to open the side menu.
3. Find “Payouts history” in the list.
How to find the payout request if it’s not displayed on the page?
There are two types of filters you can use:
- Sort by date. You can use this filter in case you’d like to see information on withdrawals for a certain period of time. Click the calendar icon and select the required dates.
- Sort by status. Use this filter in case you need to see payouts with a particular status. Click the drop-down list and select the required status. There is no possibility to select two statuses at the same time.
Where can I find my payout requests in the mobile app?
In order to see your payouts in the mobile app, open the “Profile” section. There is a button in the bottom right corner:
Select “Payout history” in the appeared menu.
Payout statuses are displayed in the left column. Green means that the payout is sent to a payment system. Red – that it was declined.
Tap the funnel icon to set a filter. After that, select required options by tapping switches next to them. Tap the yellow button at the bottom of the screen to apply the filter.
